At Resin SA, we take pride in providing high-quality resin products for professional and creative use. Due to the nature of our products, we do not accept returns or offer refunds once an order has been processed and delivered.

Resin and related materials are chemical-based products that cannot be resold or reused once they have left our facility, as we cannot guarantee the purity or condition of returned items.

However, customer satisfaction is very important to us.

If you receive damaged, incorrect, or defective items, please contact us within 7 days of delivery at dj@resin-sa.com with your order number, photos, and a brief description of the issue. Our team will review your case and arrange a replacement or credit where applicable.

We encourage all customers to read product descriptions carefully and contact us before ordering if you are unsure about any product specifications or suitability for your project.